Please visit the Returns, Exchanges and Warranty Page for full details.
Like to initiate a return request online?
Visit My Account and click on the RETURNS / WARRANTY button next to the order you you need returns / exchanges / warranty service for.
Click Returns / Warranty Button for the item you would like to return
Tell us why you are sending the item to us.
Success! The RMA # / Code will be displayed and an email sent with the details. Use this RMA number on your package and in any correspondence you have with us. Enter the tracking # for the return so we can keep an eye on it.
You can then track return / exchange / warranty status inside My Account.
Problems? Call us at +1 (800) 513-8993 or +1 (513) 298-1183 or Email firstname.lastname@example.org