Aqua Technology Group is committed to meeting our customer needs and responding on their timeline. Sometimes this means going the extra mile with a quick delivery and install. And by quick, we mean 24 hour delivery and next day installation.
We were contacted by Wright State University at 2:30 on a Thursday afternoon and advised they needed a flow meter on a 12” potable drinking water supply from a public utility. The other important detail that was quickly revealed was the flow meter had to be on line and running by Sunday morning at 7:00 am. Experience and confidence in our solutions and our team at Aqua Technology Group prepared our reply without flinch or hesitation, “We’ll be there and have you up and running by Saturday”. OK we did gasp just a bit!
We immediately went on site and assessed the measurement application. Cutting into the line and installing a meter would not fit into the time line for this installation. An insertion paddle wheel style meter simply wouldn’t do for the accuracy required or the piping configuration. We decided on a Dwyer Instruments transit time ultrasonic clamp on flow meter for the application. This included the Dwyer UXF2-11P1 Ultrasonic flow converter, SX3-D0 Ultrasonic Flow Sensors and a pair of SX3C-2B Sensor Cables. Meter accuracy was also critical to this 48 hour application. Wright State needed to have a highly accurate meter accepted for billing purposes by the utility. We coordinated with the City of Fairborn and determined a Dwyer meter would meet the application and satisfy the billing requirements.
By Saturday afternoon we had the meter installed and accurately measuring flow. A 48 hour meter delivery and installation!
We not only sell great products and solutions, we partner with great suppliers, field engineers and team members who understand that normal deliveries do not always fit the in the real world time loop.
We always appreciate having adequate time to work and resolve tough installation issues. However, Aqua Technology Group is on your side even when time is not. Our onsite field service engineers will travel to your application and provide professional service even on short notice when time is critical. Go ahead and contact us with your tough time critical applications. We will do our best to meet and exceed your expectations.