We offer a generous 30 Day Return Policy for most items with certain conditions and exceptions. If you are not 100% satisfied with your purchase, you can return your order to the warehouse for an exchange, full credit or refund (subject to our return policy). We will also help you with any applicable manufacturer warranty request.
Start an Return
Return, replace or exchange item.
1.) Go to My Orders and select the one you want to return.
2.) Click RETURNS / WARRANTY button to tell us about the return.
3.) We’ll send you a Return Material Authorization (RMA) email with instructions and / or a shipping label. You can then track return shipments and status.
-OR-
- Use the Return (RMA) Form Below
- Call us at +1 (800) 513-8993 or +1 (513) 298-1183
- Email sales@aquatechnologygroup.com.
Get a Refund
Visit My Orders and Select the Order for the refund.
-OR-
- Use the Refund Form Below
- Call us at +1 (800) 513-8993 or +1 (513) 298-1183
- Email sales@aquatechnologygroup.com.
Exchange
We will gladly work with you to exchange a product with one that will better meet your needs or requirements.
Use the Exchange (RMA) Form Below
-OR-
- Visit My Account and click on the RETURNS / WARRANTY button next to the order you are requesting an exchange for.
- Call us at +1 (800) 513-8993 or +1 (513) 298-1183
- Email sales@aquatechnologygroup.com
Warranty Request
Visit My Orders and click on the RETURNS / WARRANTY button for the order you need warranty service for. Fill out the warranty request details. We will work with you and the manufacturer to repair or replace quickly.
-OR-
- Use the Warranty (RMA) Form Below
- Call us at +1 (800) 513-8993 or +1 (513) 298-1183
- Email sales@aquatechnologygroup.com
Return Material Authorization Form
For additional help or details, please contact us at +1 (800) 513-8993, try our Contact or Support Page.
